Terms of Service
Last updated: 21 October 2026. See also the privacy notice.
The service
Youyou is an AI assistant for group chats and websites, on Discord today. It is operated by Leo, an individual based in Canada. By using it you accept these terms and our privacy notice.
Accounts
You sign in with a Google account and can connect one Discord account to manage your servers. Keep your account secure; actions taken through it count as yours.
Server admins
An admin who adds Youyou to a server agrees to: tell members that Youyou is there, what it reads and stores, and for how long (the bot announces listening mode in the channel first, and you should tell members too); set it up appropriately; and not add Youyou to servers aimed at children (under 13, or under the minimum age for Discord where they live). We may disable servers that break these terms.
Plans and payment
Paid plans are per server, per month, priced in US dollars. The account that subscribes for a server is its payer. Stripe processes payments; we never see your card details.
Renewal and cancellation
Subscriptions renew every month until cancelled. The payer can cancel at any time under Manage billing; the plan stays until the end of the paid period, then the server returns to Free. Upgrades take effect at once and are prorated; downgrades take effect at the end of the current period. If Youyou is removed from the server, its plan ends at the end of the paid period instead of renewing, unless Youyou is added back before then. If you can no longer sign in to the Google account that pays, email us and we will cancel it for you after checking that it is yours.
Refunds
There are no refunds for partial months. If something went wrong (for example a double charge), contact us and we will look at it case by case. A duplicate subscription for the same server is refunded in full automatically.
Extra credit
The payer of a Plus or Pro server can buy packs of extra AI credit (US$5, 10 or 20), used after the monthly allowance runs out. Credit belongs to that server and is kept for 12 months from purchase, after which what's left lapses; it's paused while the server isn't on Plus or Pro. Unused credit is refundable on request within 14 days of buying it; used credit isn't. A server can hold a limited amount of unused credit.
Allowances and limits
Paid plans include a monthly AI allowance; after it is used, replies continue on the basic model within a daily limit. Free has a daily reply limit. We may adjust allowances and limits and will say so on the website in advance.
Your own API key
A server admin can add their own Anthropic API key for a server. That server's messages are then sent to Anthropic under your account and billed to it; you're responsible for that account's charges and limits, and you may only use a key you're allowed to use. The feature is free for now and may get a small fee later, with 30 days' notice.
Acceptable use
Follow Discord's terms and the law. Don't use the service to harass people, send spam, create illegal content, or try to get around its limits, attack it or abuse it. AI replies are also subject to Anthropic's usage policies. To stop misuse, or for maintenance, we may suspend Youyou in a server, reset its personality and name to the defaults, or pause the service for everyone for a while; a suspension for misuse isn't refunded.
AI replies
AI replies can be wrong and are not professional advice (medical, legal, financial or otherwise). You decide how to use them. The bot says it is an AI.
Your content and privacy
Your messages stay yours; we process them only to provide the service. What we read and store, and for how long, is in the privacy notice.
Changes to the service
The service is provided as is. We may add, change or stop features. Price changes are announced to payers at least 30 days before the next renewal.
Liability
To the extent the law allows, our total liability for the service is limited to what you paid for the server concerned in the last 3 months.
Ending
You can delete your account at any time (cancel an active subscription first). We may suspend or end access if these terms are broken.
Governing law
These terms are governed by the laws of Ontario, Canada.
Contact
Questions: email youyouchatbot@gmail.com.